Shipping & Delivery
ow long do deliveries take?
TYPE OF SHIPPING IF YOU PLACE YOUR ORDER ON... *IT SHOULD ARRIVE IN...
Standard Any day - Any time 7 - 10 business days
** Express Before 3pm Eastern 2 business days
** Overnight Before 3pm Eastern Next business day
Items shipped from our vendors and special order items require additional delivery time.
* Business days exclude weekends and holidays.
** Not available for non-gift card items to Alaska, Hawaii, and APO/FPO addresses, items shipped from our vendors, special order items, and some heavy/bulk items.
*** APO/FPO orders are shipped via Parcel Post; please allow 4-6 weeks for delivery.
Can I ship my order to a Post Office Box?Back to Top » No, Sur La Table does not ship orders to Post Office Boxes.
Will I receive a confirmation of my order and how can I check its status?Back to Top » We will send you an email as soon as your order has been shipped which will include the information to track your order.
What are your shipping charges?Back to Top »
MERCHANDISE TOTAL STANDARD EXPRESS OVERNIGHT
$0.01 to $30.00 $5.95 $20.90 $30.90
$30.01 to $58.99 $9.95 $24.90 $34.90
$59.00 or more FREE $14.95 $24.95
Culinary classes and gift cards are not included in the Merchandise Total. Gift cards using Standard have no shipping charges.
Gift cards using Express have a $6.50 shipping charge per destination. Gift cards using Overnight have a $10.00 shipping charge per destination.
Merchandise Total is calculated and shipping charges are applied separately for each address specified within an order.
Merchandise Total does not reflect any order-level discounts.
* Add $7.50 for shipments to Alaska, Hawaii, Puerto Rico, Virgin Islands and Guam.
** Express/overnight not available for non-gift card items to Alaska, Hawaii, Puerto Rico, Virgin Islands and Guam; APO/FPO addresses; items shipped from our vendors; special order items; and some heavy/bulk items.
*** Orders shipped to APO/FPO addresses will ship via Parcel Post; please allow 4-6 weeks for delivery.
What does "additional charges may apply" mean?Back to Top » Additional fees are charged for certain items because of their weight and size. These items will be noted on our website and in the catalog.
Do you charge shipping for Gift Cards?Back to Top »
Standard Ground Delivery - no charge
Express - $6.50
Overnight - $10.00
Can I ship items to multiple addresses?Back to Top » Yes, you can. Any time you have more than one shippable item in your cart, you will have the ability to ship the items to multiple addresses during Checkout.
What if I place an order from outside the Continental U.S., Alaska or Hawaii?Back to Top »
We currently cannot calculate shipping or billing charges for any online orders being shipped to countries outside Continental U.S. or to the following locations:
Federated States of Micronesia
Northern Mariana Island
Please call our customer service department (toll-free) at 800-243-0852 to place your order.
Canada/Foreign shippingBack to Top » Please call us (toll-free) at 800-243-0852 from Canada, or 317-858-5700 from all other countries, to place your order for shipment outside the United States. Note: Free shipping offers do not extend to international orders.
Shipping to APO/FPO addressesBack to Top »
We are able to ship to APO/FPO addresses with few restrictions:
We do not offer Express or Overnight shipping to APO/FPO addresses. APO/FPO orders are shipped via Parcel Post and arrive within 4-6 weeks.
Additionally, some items are shipped directly from our vendors and may not be eligible for APO/FPO delivery. Generally, the items that would not be eligible for APO/FPO delivery are very large items such as furniture. We will be happy to provide information for specific items at your request.